Pool Runs

Prices checked October 21, 2026

Pool Office Manager vs Pool Runs (2026): per user or per pool.

Pool Runs is priced to compete at every crew size, and if Pool Office Manager costs you less, we'll match and beat that price.

See DemoCost at your size

If you're signing in to Pool Office Manager, use your POM welcome email or call POM at 614-710-0074, since we found no login link on its website.

Cost at your size

Your crew size decides which one costs less.

Pool Runs costs less for one or two trucks on list price, and from three techs up we'll match and beat Pool Office Manager's price. We priced each core plan at list price, billed monthly, counting techs as POM's paid logins and adding its $25 QuickBooks Online add-on, since Pool Runs includes two-way QuickBooks. Other add-ons and card fees are left out.
Monthly cost of Pool Runs and Pool Office Manager at five crew sizes, list price
Monthly, list price60 pools1 tech120 pools2 techs200 pools3 techs300 pools5 techs500 pools8 techs
Pool RunsPer property serviced, every login free$62.50$45 + 10 × $1.75$167.50$45 + 70 × $1.75$307.50$45 + 150 × $1.75Volume pricingMatch and beatVolume pricingMatch and beat
Pool Office ManagerPer login, with QuickBooks Online$150$125 + $25 QuickBooks$175$125 + 1 × $25 + $25 QuickBooks$200$125 + 2 × $25 + $25 QuickBooks$250$125 + 4 × $25 + $25 QuickBooks$325$125 + 7 × $25 + $25 QuickBooks
Each owner or office loginAnyone who logs in and doesn't run a routePOM +$25 · Pool Runs $0POM +$25 · Pool Runs $0POM +$25 · Pool Runs $0POM +$25 · Pool Runs $0POM +$25 · Pool Runs $0
Lower on list pricePool Runsby $87.50Pool Runsby $7.50Pool Office Managerby $107.50, and we'll match and beat itMatch and beatVolume pricing over 200Match and beatVolume pricing over 200

Read on poolofficemanager.com/pricing and poolruns.com/pricing on October 21, 2026. Without QuickBooks, Pool Office Manager is $25 less in every column, so at 120 pools and 2 techs it comes to $150 against $167.50. Over 200 properties, Pool Runs has volume pricing instead of a list price, and Pool Office Manager offers a fleet rate from 12 users by request.

What would your crew pay?

Start from a size

Pools serviced this monthEach one with a completed visit120
Techs on routesEach one a login on POM2
Owner and office loginsPeople who log in but don't run a route0

Your monthly bill

Pool Runs$167.50
Pool Office Manager$175
Pool Runs: $45 + 70 × $1.75POM: $125 + 1 × $25 + $25 QuickBooks

At 120 pools with 2 techs, Pool Runs costs $7.50 a month less than Pool Office Manager.

Every Pool Runs login is free, so the techs and office logins above change only the Pool Office Manager bill.

Match and beatFound a lower price? We'll match and beat it.Send us a published price or an invoice from another pool service software company for the same job, and Pool Runs will match it and beat it.Send us your Pool Office Manager bill
Rule of thumb

With QuickBooks on both, Pool Runs costs less on list price up to about 110 pools with one POM login, 124 with two and 138 with three, and each extra login moves that line about 14 pools. Past the line, our match-and-beat promise covers the difference.

QuickBooks comes in the Pool Runs core plan.

  • QuickBooks Online

    Pool Office Manager+$25 a month, two-wayPool RunsIncluded, two-way

  • Texting customers

    Pool Office ManagerFrom $10 a month plus usagePool RunsCommunications, $50: 1,000 texts, then 3¢

  • Replies in a shared inbox

    Pool Office ManagerNot on their sitePool Runs$80 with Communications and Engage

  • Calling and AI phone answering

    Pool Office ManagerNot on their sitePool RunsIn Communications, $50

  • Customer portal and auto-pay

    Pool Office ManagerThrough Biller Genie, price not listedPool RunsIncluded

Texting costs more on Pool Runs, where Communications is $50 a month against POM's $10 plus usage. Video in visit reports is included on Pool Runs and a $25 storage add-on on Pool Office Manager. Both take cards and ACH through Stripe at Stripe's own rates, and POM lists a 2.9% rate through its preferred vendor.

Feature by feature

Pool Runs includes QuickBooks and the customer portal.

Both run routes, log chemistry, send quotes and bill customers, and both have GPS and a time clock. Pool Runs adds AI receipt scanning and equipment label scanning, plus business calling in its Communications add-on. Pool Office Manager adds a one-way sync to QuickBooks Desktop. Every POM mark comes from its own pricing, feature and about pages.
  • Included
  • Add-on or partner
  • Not in Pool Runs, or not on their site
Pool Runs and Pool Office Manager features compared, read October 21, 2026
Read October 21, 2026Pool RunsPool Office Manager
Run the route
Scheduling and recurring visitsIncluded: IncludedIncluded: Included, with four schedule views
Route optimizationIncluded: In the core planIncluded: Included
Field app with no signalIncluded: Stops, readings, doses, checklists, photos and videos1Included: Included, per its About page2
Required checklist items and readingsIncluded: Required items, photos and readings3Included: Included
Visit reports with photos and videoIncluded: Photos, plus videos of up to 90 seconds a stop4Add-on or partner: Photos included, with video storage at $25 a month5
Gate codes for the techIncluded: Shown on the stop in the appIncluded: Kept on the customer profile
Equipment label scanningIncluded: Fills in make, model and serial6Not found: Not on their site
GPSIncluded: IncludedIncluded: Included, with location history
Time clockIncluded: IncludedIncluded: GPS-verified, with payroll reports
Water chemistry
Readings at every visitIncluded: IncludedIncluded: Shown beside the last visit's numbers
LSI calculatorIncluded: With cyanuric acid correction7Included: Before and after dosing
Dose suggestions by gallonsIncluded: pH, alkalinity, calcium and stabilizer7Included: Over 6 chemicals, with adjustable strengths and targets
Customers and billing
Customer portalIncluded: Pay, auto-pay, visit history, quotes and documents8Add-on or partner: Through partner Biller Genie, price not listed9
Quotes with e-signatureIncluded: IncludedIncluded: Included
Documents and e-signatureIncluded: Agreements, estimates, change orders and waivers10Included: Contract storage and digital signatures
Card and ACH paymentsIncluded: Through Stripe11Included: Through Stripe, or two other processors11
Auto-payIncluded: Card auto-payAdd-on or partner: Through Biller Genie9
QuickBooks OnlineIncluded: Two-way, in the core plan12Add-on or partner: Add-on, $25 a month, two-way
QuickBooks DesktopNot found: Not in Pool RunsIncluded: One-way, from POM to Desktop13
Office
Inventory by truck and warehouseIncluded: Truck stock, shopping list and fuel logIncluded: With barcode scanning and auto-deduction
ReportsIncluded: Income, expenses and P&L, profit per pool, A/R aging14Included: Custom reports, chemical usage and cost per pool
Team alertsIncluded: Email or push, routed by event15Not found: Not on their site16
LoginsIncluded: Unlimited, no charge$25 a month for each user after the first
Roles and permissionsIncluded: Admin, office and tech roles, adjustable per personIncluded: Over a dozen permissions
Moving your data inIncluded: Free, done by our teamIncluded: Free, including from other software
Phone, texting and growth
Texting customersAdd-on or partner: On-my-way and visit texts in Communications, $5017Add-on or partner: From $10 a month plus usage
Customer replies in a shared inboxAdd-on or partner: $80 a month with both add-ons18Not found: Not on their site
Business callingAdd-on or partner: Number, app calling, ring groups and voicemail, $5019Not found: Not on their site
AI phone answeringAdd-on or partner: In Communications, $50 a month20Not found: Not on their site
Recently sold homes with poolsIncluded: Fresh Movers, with lead routes21Not found: Not on their site
Find pools to prospectIncluded: Pool discovery and homeowner lookup21Not found: Not on their site
Follow-up automationAdd-on or partner: Workflows in Engage, $50 a month22Included: Past-due invoice and visit reminders
AI
Assistant that answers from your recordsIncluded: Included23Not found: Not on their site
AI receipt scanningIncluded: Reads receipts into truck stock24Not found: Not on their site25
Plans and support
How you're chargedPer property serviced26Per user: $125 for the first, then $25 each
Free trial30 days30 days, card at signup, no charge until day 30
ContractMonth to monthMonth to month, no setup fee
Support and onboardingWhite-glove onboarding with our teamUS-based phone line on weekdays, free live training27
  1. 1Pool Runs keeps the tech's stops for today and tomorrow on the phone, so readings, chemicals, checklists, photos and videos save with no signal and sync when it comes back. Creating a quote needs a connection.
  2. 2Pool Office Manager's About page says its mobile app works offline, so the visit keeps going.
  3. 3Pool Runs can make checklist items, photos and readings required, and the app won't let the tech complete the stop until they're done.
  4. 4Pool Runs techs record clips of up to 90 seconds on a stop, and customers watch them from a link in the visit email.
  5. 5POM's video storage add-on holds roughly 1,000 to 2,000 short videos for $25 a month, and photos are unlimited on every account.
  6. 6Scan the equipment label and Pool Runs fills in the make, model and serial number on the equipment record. POM keeps pumps, filters and heaters on the customer profile, and we found no label scanning on its site.
  7. 7Pool Runs takes cyanuric acid out of total alkalinity before it calculates LSI, then suggests how much to add to move pH and alkalinity or raise calcium and stabilizer for that pool's gallons.
  8. 8Customers sign in to pay invoices, turn on card auto-pay, see visit history with readings and photos, approve quotes, sign documents and request service.
  9. 9Through POM's partner Biller Genie, at a cost POM doesn't list, customers see past invoices, update the card on file and enroll in autopay.
  10. 10Pool Runs builds service agreements, estimates, change orders and waivers from templates, sends them by email or signs them on the tech's phone, and keeps a signed PDF with an audit trail.
  11. 11Both take cards and ACH through Stripe, which charges its own processing fees. POM also works with QuickBooks Online Payments and Biller Genie with Fortis, and lists a 2.9% rate through its preferred vendor.
  12. 12Pool Runs has a two-way sync with QuickBooks Online that covers customers, invoices, payments and items.
  13. 13POM's QuickBooks FAQ describes a one-way sync from POM to QuickBooks Desktop. Its pricing page doesn't say whether Desktop costs extra.
  14. 14Pool Runs reports cover income, expenses and P&L, A/R aging, revenue and margin per pool and per route, tech payouts, chemical usage and route efficiency.
  15. 15Pick who on your team gets an email or push alert for about 25 events, such as a skipped visit, an approved quote, a paid invoice, a signed document or a missed call. A fully custom alert is a workflow in Engage.
  16. 16POM's site mentions checklist alerts for techs and reminders for customers. We found no alerts for office staff.
  17. 17Communications ($50) includes a business number, 400 voice minutes, the AI voice agent and 1,000 texts a month, then 3¢ each, which cover automatic on-my-way and service-completed texts.
  18. 18Two-way texting needs both add-ons, Communications for the number and texts and Engage for the shared inbox, which together cost $80 a month.
  19. 19Communications includes a business number, calls from the browser and the iPhone and Android app, ring groups, a phone menu, voicemail with transcription and free number porting.
  20. 20The AI voice agent answers, recognises the caller, looks up the account and drafts a work order, which the office confirms and books.
  21. 21Fresh Movers lists recently sold homes with a pool, with the sale details and new owner, and lead routes turn them into a route a rep works in the app. Pool discovery finds backyard pools in an area you draw from satellite imagery, and homeowner lookup finds the likely owner. These use the lead credits that come with the plan.
  22. 22Engage adds workflows with 24 triggers and 10 starter recipes, plus the shared inbox. Steps that send a text also need Communications.
  23. 23The assistant answers plain-English questions from your own customers, routes, work orders, invoices, quotes and tasks.
  24. 24Photograph a supply-house receipt and AI reads the items and prices into that truck's or warehouse's stock, and the purchase can post to QuickBooks.
  25. 25POM lists barcode scanning for inventory. We found no receipt scanning.
  26. 26A property counts in a billing month once it has a completed visit, with the first 50 in the $45 core plan and $1.75 for each one after that up to 200. Over 200 properties, we price the plan with you.
  27. 27POM lists 614-710-0074 and [email protected], and says you talk to real people who know pool service.

Read on each company's pricing, feature and help pages on October 21, 2026 at monthly billing. “Not on their site” means only that we found no mention of it. Prices and plans change, so check each site before you decide.

Where each one wins

Pool Runs wins on auto-pay and the phone.

Pool Office Manager's list price is lower for crews of three or more, and we'll match and beat it. Four more questions come out even, and every answer comes from the two companies' own pages and the Pool Runs product itself.
Pool Office Manager, on list price

Which costs less for a crew of three or more?

At 200 pools and three techs, Pool Office Manager lists at $200 a month with QuickBooks against $307.50 on Pool Runs. Each owner or office login narrows that by $25, since every Pool Runs login is free. Over 200 properties Pool Runs has volume pricing, and at any size we'll match and beat a lower price for the same job.

Even

Do both have GPS and a time clock?

Yes, both include GPS and a time clock, so switching doesn't cost you either one. On Pool Office Manager, clock-ins are GPS-verified and feed its payroll reports. On Pool Runs, the tech payouts report adds up the labor owed for completed work orders, ready to export for payroll.

Even

Does QuickBooks sync both ways?

Both sync both ways with QuickBooks Online. POM's $25 add-on covers customers, items and invoices, and Pool Runs covers customers, invoices, payments and items in the core plan, where scanned supply receipts can post to QuickBooks too. Only POM connects to QuickBooks Desktop, one way from POM.

Even

Which handles water chemistry better?

Both log full readings at each visit, calculate LSI and suggest doses from each pool's gallons. POM lets you set chemical strengths and targets. Pool Runs takes cyanuric acid out of alkalinity before it calculates LSI, and can require a reading before the tech closes the stop. Neither reads a Bluetooth test kit yet.

Even

Which one works with no signal?

Both say their apps work offline, and POM's About page says its app keeps the visit going. In Pool Runs, today's and tomorrow's stops, with readings, doses, checklists, photos and videos, save on the phone and sync when the signal is back. Creating a new quote needs a connection.

Pool Runs wins

Can customers pay online and set up auto-pay?

POM offers both through its partner Biller Genie, at a price it doesn't list. Pool Runs has its own portal in the core plan, where customers see visits with readings and photos, pay by card or bank, turn on card auto-pay through Stripe, approve quotes and sign documents.

Pool Runs wins

Can the app fill in equipment details?

In Pool Runs, the tech scans the equipment label and the app fills in the make, model and serial number on that pool's equipment record. POM keeps pumps, filters and heaters on the customer profile, and we found no label scanning on its site.

Pool Runs wins

What happens to supply-house receipts?

Photograph the receipt and Pool Runs reads the items and prices into that truck's stock, and the purchase can post to QuickBooks. POM lists barcode scanning for inventory, and we found no receipt scanning on its site.

Pool Runs wins

Will the office hear when something needs attention?

Pool Runs lets you pick who gets an email or push alert for about 25 events, such as a skipped visit, an approved quote, a paid invoice or a missed call. POM's site mentions checklist alerts for techs and reminders for customers, and we found no alerts for office staff.

Pool Runs wins

Who answers the phone after hours?

Pool Runs' AI voice agent, part of Communications at $50 a month, answers, recognises the caller, looks up the account and drafts a work order, which your office confirms and books. Communications also brings a business number, calls from the app, ring groups and voicemail with transcription. We found no phone answering on POM's site.

See the AI voice agent
Pool Runs wins

Can customers text back?

POM's texting starts at $10 a month plus usage, and its site doesn't say customers can reply. On Pool Runs, replies land in a shared inbox the office answers, with Communications and Engage together at $80 a month.

An after-hours call to the AI voice agent becomes a draft work order, shown here for a sample company.

What POM owners run into

Adding people never raises your Pool Runs bill.

On Pool Office Manager, each login, the QuickBooks sync and the customer portal add to the bill or run through a partner. Each point below links to the page it came from.

  1. Every login after the first costs $25 a month.

    Owner and office logins count toward it as well as techs, starting from $125 for the first user.

    Pool Office Manager pricing page, read October 21, 2026
    Pool Runs

    Every login is free. The bill follows the pools you service: $45 for the first 50, then $1.75 each up to 200, with volume pricing past that.

  2. QuickBooks Online is a $25 monthly add-on.

    POM's add-on syncs customers, items and invoices both ways with QuickBooks Online.

    Pool Office Manager pricing page, read October 21, 2026
    Pool Runs

    The core plan has a two-way sync with QuickBooks Online that covers customers, invoices, payments and items.

  3. The customer portal and autopay come through a partner.

    Customers use Biller Genie to see past invoices, update cards and enroll in autopay, and POM doesn't list what it costs.

    Pool Office Manager invoicing page, read October 21, 2026
    Pool Runs

    The customer portal is built in, where customers pay by card or bank, turn on card auto-pay through Stripe and see visits with readings and photos.

  4. Seasonal shops switch logins off for the winter.

    POM bills each active user month to month, so owners turn users off after closings and back on for openings.

    Pool Office Manager pricing page, read October 21, 2026
    Pool Runs

    A property counts only in a month it has a completed visit, so closed pools drop off the bill on their own.

From Pool Runs customers

“We used to drive all over town, sometimes doubling back three or four times a day. With Pool Runs route optimization, we shaved almost an hour off every route. My guys are home earlier and we're saving a fortune on gas.”
Jordan Walsh, owner of Lakeside Pool ServicesJordan WalshOwner, Lakeside Pool Services
“I let my techs optimize their own routes from the app now. They save 20–30 minutes a day and I don't have to micromanage the stop order anymore. It just works.”
Wendy Rutherford, office admin at Rutherford PoolsWendy RutherfordOffice Admin, Rutherford Pools
Switching from Pool Office Manager

Our team moves your data for free.

  1. You

    Send us your export

    Export your customer list from Pool Office Manager and send it to us, which is enough to start.

  2. Our team

    We move it in

    We set up your customers, properties, bodies of water, equipment and recurring schedules at no charge.

  3. You

    Check before go-live

    Walk through your routes, prices and gate codes, and tell us what to change.

  4. You

    Keep POM until you're ready

    Leave Pool Office Manager running, and switch its logins off once your first routes on Pool Runs look right.

Questions

Questions about Pool Office Manager

How much does Pool Office Manager cost?

Pool Office Manager charges $125 a month for the first user and $25 for each user after that, month to month with no setup fee. Two users come to $150 and four to $200. QuickBooks Online is a $25 add-on, texting starts at $10 a month plus usage, and video storage is $25. Companies with 12 or more users can ask for a fleet rate.

Is Pool Office Manager cheaper than Pool Runs?

Pool Runs is priced to compete, and we'll match and beat any lower price for the same job. On list price with QuickBooks on both, Pool Runs costs less at 60 pools with one tech ($62.50 against $150) and at 120 pools with two ($167.50 against $175). At 200 pools and three techs, Pool Office Manager's list price is lower ($200 against $307.50), which is where the promise comes in. Over 200 properties, Pool Runs has volume pricing. Each owner or office login adds $25 on POM and nothing on Pool Runs.

Where do I log in to Pool Office Manager?

We couldn't find a sign-in link on poolofficemanager.com, so use the link in your POM welcome email or contact POM support at 614-710-0074 or [email protected]. Pool Runs isn't connected to Pool Office Manager, so we can't reset a POM password.

Does Pool Office Manager sync with QuickBooks both ways?

Yes, with QuickBooks Online, where its $25 add-on syncs customers, items and invoices both ways and brings payment status back. With QuickBooks Desktop, POM sends invoices, customers and items one way, from POM to Desktop. Pool Runs has a two-way sync with QuickBooks Online that covers customers, invoices, payments and items, in the core plan. It doesn't connect to Desktop.

Does Pool Office Manager have a customer portal?

Yes, through its partner Biller Genie, at a cost POM doesn't list, where customers see past invoices, update the card on file and enroll in autopay. Pool Runs has its own portal in the core plan, where customers pay by card or bank, turn on card auto-pay through Stripe, see visit history with readings and photos, approve quotes, sign documents and request service.

Does Pool Office Manager work with no signal?

Its About page says the mobile app works offline, so the visit keeps going. Pool Runs works offline too, so techs can complete today's and tomorrow's stops, log readings and doses, tick checklists and take photos and videos that sync when the signal comes back. Creating a quote needs a connection.

Does Pool Runs have GPS and a time clock like POM?

Yes. Pool Runs includes GPS and a time clock, so you keep both when you switch from Pool Office Manager. Pool Runs also has a tech payouts report that adds up the labor owed for completed work orders, ready to export for payroll.

What do I pay in the off-season?

Pool Office Manager stops charging for a user the month after you switch it off. On Pool Runs a property counts only in a month with a completed visit, so closed pools drop off the bill and only the $45 core plan stays.

Read on each company's own pricing, feature and help pages on October 21, 2026

Sources

Every page read October 21, 2026
  1. 1Pool Office Manager, pricing and pricing FAQ. poolofficemanager.com/pricing read October 21, 2026
  2. 2Pool Office Manager, home page and its QuickBooks FAQ. poolofficemanager.com read October 21, 2026
  3. 3Pool Office Manager, features. poolofficemanager.com/features read October 21, 2026
  4. 4Pool Office Manager, invoicing: Biller Genie portal, QuickBooks Desktop. poolofficemanager.com/pool-service-invoice-software read October 21, 2026
  5. 5Pool Office Manager, about us: offline app, building since 2014. poolofficemanager.com/about-us read October 21, 2026
  6. 6Pool Office Manager, free trial page: portal and autopay, live GPS. poolofficemanager.com/free-trial read October 21, 2026
  7. 7Pool Office Manager, chemical calculator: LSI and dosing. poolofficemanager.com/pool-chemical-calculator read October 21, 2026
  8. 8Pool Office Manager, scheduling: visit reminders. poolofficemanager.com/pool-scheduling-software read October 21, 2026
  9. 9Pool Office Manager, inventory. poolofficemanager.com/pool-service-inventory-software read October 21, 2026
  10. 10Pool Runs, pricing. poolruns.com/pricing read October 21, 2026

Switching from Pool Office Manager

Switch to Pool Runs while the pools are closed.

Once you send us your export in the off-season, our team sets up your customers, bodies of water, equipment and recurring schedules for you to check, and you keep Pool Office Manager until your first routes run the way you want.

See DemoTalk to us about switching

Try it free for 30 days, month to month. We'll match and beat any lower price for the same job.

  1. After closings

    Send us your export

    Your customer list from Pool Office Manager is enough to start.

  2. Off-season

    We set it up for you to check

    Your customers, properties, bodies of water, equipment and recurring schedules arrive ready for your review.

  3. Openings

    First routes on Pool Runs

    Techs run the season in the app, offline stops and all.

  4. Your POM loginsSwitch them off when you're ready.Pool Office Manager bills month to month by active user, and stops charging for a login the month after you switch it off.