Pool Service Software with Built-In CRM for Pool Companies
Manage every customer, property, and piece of equipment in one place. Service history, gate codes, customer communication — everything your team needs to deliver outstanding pool service.
Complete Customer Profiles
Every detail about your customers in one organized view. Contact information, gate codes, access notes, pet warnings, and communication history. Tag customers for easy filtering, add special instructions per property, and make sure your team always shows up prepared.
Multi-Property Support
Property managers, commercial accounts, and HOAs often have multiple pools. Pool Runs keeps every property organized under a single customer record — each with its own equipment inventory, service history, and scheduling. One customer, multiple locations, zero confusion.
Equipment & Service History
Track every pump, filter, and heater. Log every service visit with photos and chemical readings. Your technicians always know exactly what’s installed and what’s been done.
Automated Customer Communication
Keep customers informed without lifting a finger. Pool Runs automatically sends service completion emails after every visit, delivers invoice and payment notifications, and lets you broadcast schedule changes or announcements to all customers at once.
“As someone who’s used other pool service software, Pool Runs feels the most professional and intuitive. Customer profiles, equipment tracking, service history. It’s all laid out exactly how you’d want it.”
Miguel Cordova
Owner, Cordova Pool Care
“After 17 years in the business, I remember documenting customer info in a phone book and keeping a log of what was applied at each pool. With Pool Runs, it’s all in one place. Every customer, every property, every service record.”
Wendy Rutherford
Office Admin, Rutherford Pools
Frequently Asked Questions
Common questions about pool service CRM software and customer management.
What is a pool service CRM?
A pool service CRM is customer relationship management software designed specifically for pool service companies. It manages customer information, service history, equipment tracking, and communication in one place.
Can Pool Runs handle customers with multiple properties?
Yes, Pool Runs supports multi-property customers. Each property has its own equipment inventory, service history, and scheduling — perfect for property managers and commercial accounts.
How does Pool Runs communicate with customers?
Pool Runs sends automated service completion emails after every visit, invoice and payment notifications, and lets you send broadcast messages to all customers at once for schedule changes or announcements.
How much does pool service CRM software cost?
Pool Runs starts at $45/month with full CRM features included. Unlimited users and no per-technician fees.
Ready to Know Every Customer, Every Pool?
Join pool service professionals who manage their entire customer base with Pool Runs. Full CRM features included in every plan.